IT Support for Education

Here at Cygnet IT Services, we understand the unique IT challenges faced by schools and MATs. From managing student devices to ensuring network security, we provide comprehensive support so that you can focus on what matters most. Our team consists of experienced IT professionals with a proven track record of supporting schools across Surrey.

Established in 2015, Cygnet IT Services is a trusted IT partner for over 230 schools in Sutton, Merton, Croydon and across Surrey and the South East. We have a proven track record of helping schools to optimize your IT infrastructure and achieve your educational goals.

Read our latest customer testimonials here

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    Minimize tech disruptions, maximize learning

    Our IT support for schools is designed to take care of all your school's IT essentials, so that you don’t have to think about it. From server and infrastructure monitoring, to helping your staff with day-to-day technical issues- we will cover it all.

    Why do we need technical support?

    Schools have unique challenges when it comes to IT - administration functions, people working at their desks, familiar PCs and relatively standard working arrangements, are just the tip of the iceberg.

    Teaching areas on the other hand, can have an entirely different workflow, shared devices in classrooms and IT suites (be they mobile or fixed), specialist software and hardware, and on top of that, students.

    Ensuring your staff are supported by their technology is the most important part about having technology in your school. Because computers don't support your school, they support your staff in doing their job effectively.

    What's included in our school IT support?

    Cygnet provides a one-stop shop for your IT needs.

    We offer a comprehensive IT support package designed to keep your school running smoothly and minimize disruptions.

    Here's how we can help:

  • Uninterrupted learning: Get unlimited remote support for every staff member, ensuring any tech issues are resolved quickly and minimize classroom disruptions.
  • Streamlined operations: Our team manages your network (Wi-Fi and ISP), handles Windows Updates & Antivirus, and monitors printers to prevent downtime.
  • Expert guidance: Benefit from competitive quotes on hardware and software (including education discounts), receive advice on ICT planning & budgeting, and get first-line support for LGfL services (if applicable).
  • Dedicated service: We assign a technical lead for any integrations requiring IT expertise, offer on-site support (scheduled or on-demand), and provide detailed monthly reports for complete transparency.
  • Fast response times: We guarantee a timely response to all your support requests.
    • Why Choose Cygnet?
  • We understand the unique IT needs of schools, from classroom devices to administrative systems.
  • Consolidate your IT support with a single point of contact for all your needs - hardware, software, networks, and more.
  • Our DBS checked team has over 10 years experience & expertise supporting schools.
  • Get a clear view of your IT with a dedicated service desk and detailed monthly reports.
  • We go beyond fixing problems to prevent them with regular system monitoring and maintenance.
  • We believe in helping your staff understand their technology, not just resolving issues.
    • To discuss this service further and find out how we can help you, please contact us!
    Our Services

    Server Monitoring & Maintenance

    Helpdesk

    Get in touch today to explore how we can help you achieve more with our technical support for

    View Our Testimonials

    The support team are brilliant, no matter what my query is, they talk me through it without hesitation and will spend the extra time if needed to ensure all is understood. Thank you, Alison.

    The support team are brilliant, no matter what my query is, they talk me through it without hesitation and will spend the extra time if needed to ensure all is understood. Thank you, Alison.

    – March 2026

    Operations Manager
    Sir John Hunt CSC

    Enrique was a superstar being able to sort out the problems

    Enrique was a superstar being able to sort out the problems

    – April 2026

    Teacher and Team Teach Intermediate Trainer
    Green Wrythe Primary School

    Lorraine always helps me solve my query; she has such a cheerful manner too. Nothing is too much.

    Lorraine always helps me solve my query; she has such a cheerful manner too. Nothing is too much.

    – April 2026

    Karen - Exams Officer
    Coombe Girls School & Sixth Form

    You are always very helpful and friendly

    You are always very helpful and friendly

    – April 2026

    Disability and Social Care Advice Service
    Citizen Advice Wandsworth

    Alison M is amazing. Always sorts out the issues in no time.

    Alison M is amazing. Always sorts out the issues in no time.

    – April 2026

    Attendance, MIS Officer and Receptionist
    Wooden Hill Primary School

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