Reliable IT Support for
Education, Businesses & Charities

We help organisations across the UK stay secure, productive and connected with proactive IT support, cyber security, cloud solutions and expert technical services.
10+ Years Experience
Fast Remote & Onsite Support
Cyber Security Experts
Backup & Disaster Recovery
Cloud Solutions
24/7 Monitoring & Support

    Let’s Talk About Your IT Needs

    Organisations Supported
    250+ Organisations Supported
    Service Availability
    99.9% Service Availability
    Fast Response SLA
    Fast Response SLA
    Cyber Essentials Certified
    CIC Community Interest Company
    Dedicated Account Managers
    Dedicated Account Managers
    Your Security
    Your Security Our Top Priority

    IT Support Tailored to Your Organisation

    Cygnet IT Services providing IT support to Schools and Multi Academy Trusts

    Schools & Multi Academy Trusts

    Cygnet IT Services have been working in schools for over 25 years, we have a range of support options, solutions and services specifically designed to be high performing and low impact within the unique school environment. LEARN MORE

    Cygnet IT Services providing IT support service to Business & Charity

    Business & Charity

    At Cygnet IT Services our team will work with you to achieve maximum value from your IT Investment. We have a variety of technical support options to assist in the smooth running of your organisation- accompanied by our simple, reliable and approachable service. LEARN MORE

    Cygnet IT Services providing MIS Support service to schools, academies and multi academy trusts

    MIS Support

    Cygnet IT Services has over 25 years’ experience providing MIS Support to schools, academies and multi academy trusts. We understand how important it is for your school to have a fully functioning MIS that meets all your team’s needs. Which is why we provide a range of flexible options to help support our customers in every stage of their MIS journey, whether it is initial setup and training or ongoing development and strategy. LEARN MORE

    Cygnet IT Services providing MIS Support service to schools, academies and multi academy trusts

    Cygnet News

    Stay updated with the latest Cygnet news, technology insights, service updates and expert advice for schools, trusts, businesses and charities. LEARN MORE

    Our Partners

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    Cygnet IT Services CIC - Expert IT Support for Schools, Businesses & Charities

    At Cygnet IT Services CIC, we offer expert, reliable IT support with a personal touch. We build strong relationships that ensure we fully understand our customer's needs, technical knowledge and available resources. With our support, every aspect of IT can be maximised to make day to day delivery easier.

    We are proud to establish trusted relationships within local communities, which is reflected in our status as a not-for-profit 'Community Interest Company' - this means as well as providing expert services and business know-how, we strive to support IT development for the benefit of everyone we work with.

    Cygnet IT Services was the first independent CIC launched from Sutton Borough Council in 2015. Our social enterprise has continued to expand since then, and we now provide IT services to 240 Schools, Multi Academy Trusts, SMEs and Charities in Sutton, Surrey and the South East.

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    Why Choose Cygnet IT Services?

    Cygnet IT Services is a forward-thinking company and by utilising our heritage we have the specialist skills to help schools, businesses and charities succeed. But don’t just take our word for it, see what our customers say!

    Read Our Testimonials
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    How our IT Services Support schools

    We provide a range of managed IT services tailored to your needs, designed to reduce workload and improve learning outcomes across your school or trust.

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    Excellent IT Support for your business

    Great value, tailored support for charities, small businesses and growing enterprises throughout Sutton, Surrey and the South East.
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    Try our training for schools

    Tailored training courses including SIMS modules, Microsoft Office and curriculum courses that contribute towards CPD and development.
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    Cygnet It Services Include

    • Helpdesk

      Our one-stop-shop helpdesk can ensure you stay in control, available via telephone, email and online you can keep track of every call, ticket or request for help.

    • Network Design & Installation

      Cabling to Wi-Fi, switches to firewalls, let us take the work out of networking. From design to install (or anything in-between) we can ensure reliable, feature-rich networking at cost-effective prices.

    • Purchasing and Procurement

      Competitive prices for a full range of IT equipment and software. Though our supplier network we can source and optionally install most IT equipment at highly competitive prices.

    • Backup and Disaster Recovery

      From file and folder backups right through to Business Continuity and Disaster Recovery we have you and your data covered. All cloud backed we can ensure the integrity of your data, no matter what happens.

    • ISP and Internet Services

      High quality internet services are harder to find than you might think. What works at home is not always good enough to ensure staff can deliver. We can help source and implement various high-quality ISP services.

    • Anti-Virus and Malware protection

      Malware is unfortunately prevalent. Our experienced, Sophos-accredited, staff will find the right product to protect you, your equipment and data from malicious attacks.

    • Cloud Productivity

      Office 365 or Google apps? It’s a good question that we can help you with, whatever system you choose we can provide support through planning, implementation and even end user training.

    • Server Monitoring and Maintenance

      Unfortunately servers don’t maintain themselves, our server monitoring and maintenance can ensure that necessary security patches are applied and that potential issues are identified before they cause you a problem.

    Trusted IT & MIS Solutions for Education

    Trusted IT & MIS Solutions for Education, Businesses & Charities

    Good technology should accelerate an organisation. Cygnet IT Services CIC provides proactive IT services, specialist MIS services, strong cyber security, and cloud solutions for schools, Multi Academy Trusts, charities, and businesses. We manage networks and devices, support Microsoft 365, and advise on MIS platforms including Arbor, Bromcom and SIMS. From hands-on technical support and census returns to MIS migration support and strategic IT planning, we deliver tailored solutions.

    Since 2015, Cygnet has been a Community Interest Company, developing long-term partnerships with more than 240 schools, Multi Academy Trusts, businesses and charities across Sutton, Surrey, and the South East. We believe trust and genuine expertise matter. Our aim is simple: help your organisation embrace technology with real confidence and see measurable results.

    Specialist School Services

    • SIMS, Arbor, and Bromcom Support

      Your MIS is your biggest digital asset; our fully accredited support team can help you leverage maximum value (and funding) from your chosen MIS

    • Strategic ICT Support

      Thinking “IT First” is not natural to everyone. With our support we can help you realise your vision and support your teaching philosophy through innovative use of IT

    • MIS Consultancy and Training

      one-2-one, group, on-site, at our offices or our dedicated training centre we can help you

    • Computing and CPD Training

      The computing curriculum is constantly evolving and new tools and software is available all the time. We can help your staff really maximise the ICT you have provided for them.