Cygnet Telephony (VOIP)

Our market-leading telephone and Unified Communications platform delivers a powerful suite of tools, features and integrations that go beyond the humble desk phone and enable all your employees to work effectively from anywhere, any time and on any device.

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    Unified Communications

    Your phone system is likely a crucial part of the day-to-day running of your business. With our cloud-based unified communications solution, you will benefit from features that enhance your business availability, increase employee’s flexibility, and saves you money. Professional client’s communication, and effective collaboration between staff, anytime, anywhere, any device.

    Why do we need Voice Over IP?

    Working with a mix of office phones, business, or personal mobiles? No problem! The mobile app puts an internal extension and office phone directly onto any mobile phone. No need to give out mobile numbers, and outbound calls can show as from your business number. A simple administration portal can give you access to manage extensions, hunt groups, auto attendants and more, ensuring calls are never missed. Alternatively, just call our helpdesk. All these benefits and more are available to you right now.

    What does this service include?

    This highly flexible solution enables administrators to perform a wide range of management duties from our secure web-based platform.

    • Add extensions for new staff and build call groups to ensure calls from are never missed
    • Make configuration changes to call routing during holiday periods
    • Control end-user features depending on roles and responsibilities 
    • Maintain centralised contact directories

    All these benefits and more, centrally configured, deployed, and managed instantly. 

    Why should I choose Cygnet?
    CallSwitch is our market-leading Unified Communications platform, and is configured, installed, and supported by our friendly team of experts. In addition to CallSwitch, we also supply and support a wide range of desk phones where required, and our significant buying power with the leading handset manufacturers means we can pass savings on to you.
    To discuss this service further and find out how we can help you, please contact us!
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