Cygnet Telephony (VOIP)
What is Voice Over IP (VoIP)?
Why do we need Voice Over IP?
With CallSwitch in place, you can benefit from features and functionality that will allow more efficient communications (both inbound and outbound) and allow effective collaboration between staff.
Benefits to your organisation
- Maximising Staff Efficiency
- Simple, Cost-Effective Administration Access from Anywhere
- Resilient and Secure
- Comprehensive Support
What does this service include?
This highly flexible solution enables administrators to perform a wide range of management duties from our secure web-based platform.
- Add extensions for new staff and build call groups to ensure calls from are never missed
- Make configuration changes to call routing during holiday periods
- Control end-user features depending on roles and responsibilities
- Maintain centralised contact directories
All these benefits and more, centrally configured, deployed, and managed instantly.