Cloud Computing Data Management Concept

Why It’s Time to Move Away from Traditional Phone Lines

May 2026

By 2027, traditional copper telephone lines (PSTN) in the UK will be retired. For schools this is an opportunity to upgrade to Voice over IP (VoIP).

At Cygnet IT Services, we’re helping schools make the transition smooth, cost-effective, and future proof.

1. What exactly is VoIP?
VoIP allows you to make and receive phone calls over the internet rather than through a traditional phone line. You can still use a physical desk phone There will be improved call quality and increased features.

2. Flexibility – make and receive calls from anywhere
One of the biggest advantages of VoIP is flexibility. Your phone extension is no longer tied to one desk. Whether a staff member is working from home; traveling between school sites; at a conference; on a residential trip or at a PE meeting, your staff can make and receive calls on their laptop or mobile phone app using your school’s inclusive call minutes and phone number.

3. Lower Costs, Higher Value
Traditional phone systems often come with expensive line rentals and complex maintenance contracts. VoIP offers simple per-user monthly subscription. This lowers your monthly overheads and includes features like “Auto-Attendants” (Press 1 for Reception, 2 for Finance) and voicemail-to-email.

Benefits
The benefits of moving to a Cygnet IT VoIP solution are significant.
From saving money to increasing flexibility, there has never been a better time to switch.

Contact us today to discuss your organisation’s connectivity needs. Telephone 020 8619 1200.