MIS Support for Multi Academy Trusts
Supporting MATs and Schools Across the UK
Managing an MIS across a Multi Academy Trust can be complex - and that’s where Cygnet IT Services comes in. We work with MATs and more than 250 schools across the UK, providing trusted, accredited support for SIMS, Arbor, and Bromcom.
With over 20 years of experience and roots as a former Local Authority team, we’re committed to delivering a reliable, no‑nonsense service built on strong customer relationships and high standards.
Comprehensive MIS Support for Trusts
We offer a complete support service designed to meet the needs of both Trust leadership teams and individual academies. This includes:
- Strategic guidance to help Trusts make informed decisions
- Day‑to‑day application support, including upgrades where required
- Full access for Trust staff to the same support packages used by academies
Our support is designed to make MIS management smoother, more efficient, and more supportive for every part of your Trust.
Flexible, Hands On Helpdesk Support
When your team needs help, they need it quickly. Our helpdesk team provides:
- Immediate assistance by phone or remote access
- Practical, hands‑on troubleshooting
- A strong focus on fixing issues on first contact
We offer two levels of support, allowing you to scale services to the exact level your Trust requires.
Expert MIS Migration Services
Thinking about moving your MIS? We’ve successfully supported large MATs through migrations to different MIS platforms, handling both automated and manual transitions. Our migration service can include:
- Full project management
- Data checking and uploads
- Flexible options built around your Trust’s timeline and needs
Whether you’re migrating one school or your entire Trust, we ensure a smooth, carefully managed process from start to finish.
We would love to help. Request a call back from us today.
Get in touch today to explore how we can help you achieve more with our technical support for
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