Dedicated IT Support For Your School

Cygnet IT Services provides specialist IT support to over 150 local schools and MATs. We recognise the unique IT demands of a school environment – for students, teachers, and administrators, and understand that when you or your team need help, you need it right away. Our expert helpdesk are at the end of a phone or email, ready to remote into your device to guide you through, and help resolve any issue your school might have.

We will ensure your IT works - so that you don't even have to think about it - to make day-to day-delivery easier, and guarantee you make the most of your IT investment.

We are proud to work in partnership with such amazing schools.
Read our latest customer testimonials here.

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    Support & Management

    Unlock the full potential of your IT


    IT is a powerful tool for education. Here at Cygnet IT Services, we go beyond basic IT support, proactively identifying and resolving issues that might arise. We don't speak technical jargon either - instead we will work with you to understand your vision and translate IT solutions into clear benefits for your school.

    Our highly responsive, SLA-monitored remote support ensures immediate assistance, backed by a dedicated engineer for onsite visits. This combined approach guarantees minimal downtime and provides peace of mind that help is available as soon as you need it.

    Let us handle your IT needs, so you can focus on running your school.

    Request a call back, or give us a call today.

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    Overcoming IT Difficulties in Schools and Educational Institutions


    Schools and educational institutions experience recurring IT issues that impact students' learning and faculty's work performance. Technology presents an endless list of challenges, from hardware to security risks and lack of in-house IT expertise, which must be met within a constraint of available funds and resources. The stability of the networks is still a concern, as there were several cases where the network connections were cut off during online tests or online classes. Specifically, the changes to hybrid learning models have shown that the current IT infrastructure has had technical issues that became problematic. Therefore, IT support in education has become necessary for interrupted teaching and learning. 

    Security is a significant issue when schools become the target of cyber-attacks and data breaches. Due to a lack of IT support, most of the institution's computer systems have inadequate security and no support if their records get hacked. These concerns explain why schools require professional IT support with an understanding of the education sector's needs. 

    Hence, Cygnet IT Services provides reliable IT solutions for schools and educational institutions. With professional and advanced service, you will overcome IT system challenges and obstacles and provide quality education. 

    Integrated IT Services Specifically for Schools


    Schools require IT service providers who understand what happens in school operations' daily activities and the available financial resources. We provide professional IT support services for schools, those include: 

    • Network management 
    • High-speed internet
    • Device management 
    • Firewall monitoring
    • Regular system checks 
    • Security Protection 
    • student data protection 
    • Cloud solutions 

    We provide on-site and off-site service whenever required. We track issues proactively to solve them before they become problems, and faculties could focus on teaching instead of solving technological issues. With managed IT support for schools from a well-coordinated team of IT experts, schools can concentrate on their primary work without worrying about IT problems.  

    Cygnet IT Services understands the technological challenges faced by educational institutions. Hence, we carefully plan integrated and highly customised IT support services for schools that provide a seamless learning process and safe computing. 

    IT Solutions for Multi-Academy Trusts (MATs)


    Schools in multi-academy trusts suffer from technology management issues related to all their sites and education delivery system issues with all the facilities. MATs require better backup from their IT departments to expand and maintain a high level of security. IT solutions for multi-academy trusts are crucial for key solutions that include: 

    • Integrated management system at the cloud level 
    • Cybersecurity Policies
    • Data storage and backup that has previously been centralised
    • Licence management system for software and applications
    • Integrated communication systems 
    • Managed IT services for schools

    These IT support services for schools are planned as adaptable; they will help address the trust's needs and maintain stable and continuous technology levels across all member schools.  

    Some system requirements for MATs include system auditing, technology mapping, and helpdesk service. This approach to technology management helps achieve optimal business processes and optimises how new technologies can be used to deliver improvements in education.

    Local IT Support Services for Schools Near You


    Outsourcing IT support services is particularly important nowadays as schools use technology in the classroom worldwide, and having IT services for schools near me gives several benefits.

    Here’s how a local IT support company gives service: 

    • Same-day onsite support
    • Face-to-face consultation and training
    • Availability of instant solutions for hardware malfunctions
    • Knowledgeable of educational needs in the region
    • Routine checkup maintenance
    • Cost-effective solutions 
    • Cybersecurity
    • Helpdesk support 

    We conduct routine site visits so that technicians maintain the smooth operation of systems. It is how schools get constant support from IT so they do not get stuck with technical problems. Having local IT support near me helps to solve issues faster and takes less time to get operations back on track in case of a problem. Thus, IT services enable educational institutions to use technology conveniently, with the support of dedicated experts who are just a phone call away.

    Frequently Asked Questions (FAQ) About IT Support for Schools


    Schools need a service provider for IT Support in education to provide them with network services, security and protection from internet threats, hardware repairs, software maintenance, and staff training.

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